Shipping policy
SHIPPING POLICY
PROCESSING TIME
Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order ships.
SHIPPING RATES & DELIVERY
- Free standard shipping on all orders, with no minimum purchase required.
- Estimated delivery: 5–10 business days after processing, depending on your location.
- Delivery may take longer during peak seasons or due to customs processing on international orders.
WHERE WE SHIP
We ship to the United States and select international destinations, including Canada, the United Kingdom, the European Union, Australia, New Zealand, Japan, South Korea, and Singapore.
INTERNATIONAL ORDERS
International shipments may be subject to import duties, taxes, or customs fees set by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping.
TRACKING
A tracking number is emailed when your order is dispatched. Please allow 24–48 hours for tracking to begin updating.
QUESTIONS
Email support@lumiakit.com
LumiaKit LLC
8206 Louisiana Blvd NE, STE A, Albuquerque, NM 87113